Service Terms and Conditions:

Scope of Services: Guardian Cleaning and Maintenance, LLC. (hereinafter referred to as “Service Provider”) agrees to provide the services selected above at the location specified by the client (hereinafter referred to as “Client”). Services will be performed professionally and in accordance with industry standards.

Payment Terms: Payment is due upon completion of the service unless otherwise agreed upon in writing. Accepted payment methods include cash, check, and credit card. For projects over $1,250.00, a deposit of 50% of the total cost is required before commencement of work. The remaining balance is due upon completion. Invoices not paid within 30 days are subject to a late fee of 1.5% per month. If an invoice remains unpaid for more than 90 days, the Client will be responsible for all collection costs, including attorney fees and court costs, incurred by the Service Provider

Cancellation Policy: Clients must provide at least 24 hours' notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee equivalent to 20% of the service cost. In the event the Service Provider needs to cancel or reschedule, the Client will be notified as soon as possible, and the service will be rescheduled at a mutually agreeable time. If the Client cancels after work has begun, the Service Provider reserves the right to retain the deposit and charge for work completed up to the cancellation date.

Liability and Insurance: The Service Provider is fully insured and will take all reasonable precautions to avoid damage to the Client’s property. However, the Service Provider is not responsible for any pre-existing damage or conditions beyond their control. The Client agrees to notify the Service Provider of any known hazards or risks at the service location.

Liability for Damage & Pre-Existing Conditions: The Service Provider shall not be liable for damage to surfaces, fixtures, landscaping, or other property due to pre-existing conditions, including but not limited to poor maintenance, aging materials, or structural weaknesses.

Client Responsibilities: The Client agrees to provide access to the service location and ensure that the area is clear of obstacles and hazards. The Client is responsible for securing pets and ensuring that any valuable items are protected or removed from the service area. The Client must also provide access to water and electricity if needed for the service.

Health and Safety: The Service Provider follows strict health and safety guidelines to protect both their employees and the Client. The Client agrees to inform the Service Provider of any health or safety concerns at the service location. The Service Provider reserves the right to refuse service if conditions are deemed unsafe.

Force Majeure: Neither party shall be liable for any delay or failure to perform its obligations under this agreement if such delay or failure is due to circumstances beyond its reasonable control, including but not limited to acts of God, war, strikes, pandemics, or government regulations.

Confidentiality: The Service Provider agrees to keep any confidential information obtained during the course of providing services secure and confidential. This includes personal, financial, and property-related information.

Termination: Either party may terminate this agreement with written notice if the other party breaches any terms of this agreement and fails to correct the breach within a reasonable period. Upon termination, the Client agrees to pay for any services rendered up to the date of termination.

Pre-Lien Notice: As required by Minnesota law, please take notice that any person or company supplying labor or materials for this improvement to your property may file a lien against your property if that person or company is not paid for their contributions. This notice is to inform you of your rights under Minnesota law in connection with the improvement to your property.

Notice of Right to Cancel: You, the Client, have the right to cancel this contract within three business days from the date you sign this agreement without any penalty or obligation. If you cancel, any payments made by you under the contract will be returned within 10 business days following receipt of your cancellation notice. To cancel this contract, mail, email, or deliver a signed and dated copy of the cancellation notice, or any other written notice, to Guardian Cleaning and Maintenance, LLC. at the address provided in this agreement, no later than midnight of the third business day following the signing of this contract.

Consumer Protection Notice: This agreement is subject to all applicable consumer protection laws and regulations. The Service Provider is committed to compliance with these laws to ensure the fair treatment of the Client. If you feel your rights as a consumer have been violated, you may contact the Minnesota Attorney General's Office or the Federal Trade Commission for further assistance.

Dispute Resolution: In the event of any dispute arising from this agreement, the parties agree to first attempt to resolve the dispute through informal negotiation. If the dispute cannot be resolved informally, it shall be submitted to mediation before a mutually agreed-upon mediator. If mediation fails, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Each party shall bear its own legal costs, and the cost of mediation or arbitration shall be split equally between the parties unless otherwise determined by the arbitrator.

Disputes Of Charges: If the Client disputes any portion of an invoice, they must notify the Service Provider in writing within 7 days of receipt. Failure to dispute within this period constitutes acceptance of the invoice.

Governing Law: This agreement shall be governed by and construed in accordance with the laws of the State of Minnesota. Any legal actions or proceedings arising out of this agreement shall be brought in the courts of Minnesota.

Entire Agreement: This agreement constitutes the entire agreement between the parties and supersedes all prior understandings, agreements, or representations, whether written or oral. Any amendments to this agreement must be made in writing and signed by both parties.

Updated: February 26, 2025